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frequently asked questions
At present, ma psychology is a tele-health only service, meaning sessions are available online through video call or phone call.
Telehealth is similar to in-person therapy; the only difference is that it is conducted using a computer and webcam. This provides the added convenience of not having to travel to your appointment, allowing you to attend the session from the comfort and privacy of your own home. Research shows that telehealth is equally as effective as in-person sessions.
1. Complete the contact from or call us on 0435 996 553
2. We will contact you and discuss how we could support you
3. If available, an initial appointment will be made with our psychologist(s)
If you are in a crisis or an emergency, please contact:
• Emergency Services (000)
• Lifeline (13 11 14)
• Mental Health Access Line (1800 011 511)
No doctor’s referral is required unless you wish to claim on Medicare. If you wish to claim your sessions on Medicare and receive a rebate, you can make an appointment with your GP to obtain a ‘Mental Health Treatment Plan’ that allows you to access up to 10 subsidised sessions from Medicare.
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